Normally, you would want to connect with your main Control Panel username/password pair. Specify the FTP login details you want to connect with in the User and Password fields. In the Server Type field leave the default FTP - File Transfer Protocol value. In this manual, we are using, but you should replace that with your actual domain name. Otherwise, click on the New Site button to create a new FTP site. If you are adding an FTP site for the first time, FileZilla will offer you to configure New site directly. From the menu bar click File > Site Manager.ģ.
Use the Site Manager of FileZilla to connect with the newly imported configuration. Use the File/Import menu of FileZilla to import the configuration file to the program.ĥ. Click the Download config file button to download the XML configuration file to your local computer.Ĥ. Click the Config File button there for the FTP user you wish to connect with.ģ. Visit the FTP Manager in the hosting Control Panel.Ģ. Please let us know if this fixes the problem or not.1. If you're warned that "the authenticity of the host can't be established" (you may or may not be), that is normal and you should continue.
Once that's done, try connecting to your server using SFTP again. * Click the link, and follow the instructions. * Scroll down to the "Delete the known_hosts file for me" link. * Double-click on the "RSA host key differs warning" help topic (it should be the one at the top of the list). * In the help window, search for "known hosts". * In Fetch, choose Fetch Help from the Help menu. Please do the following to clear your SSH keys: I think you should try clearing your Mac's store of SSH keys, so that you can get a fresh key from the server. So, my guess is your server's key may have changed and that is the reason your Macintosh can't connect. Some programs ignore the error Fetch instead refuses to make the connection. If the server's key changes and no longer matches the one stored on your Macintosh, this could indicate a security problem. When you connect to an SFTP server, Mac OS X stores that server's key for future use. Each SFTP server has an "SSH host key" that enables secure transfers.
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